mGuide GST

mGuide GST is a wireless communication system to simplify communication and ease work organisation within the HoReCa industry.

mGuide GST will e. g. aid communication between:

the kitchen or servers and the waiting staff at the restaurant.
waiters and the backlot e. g. during special events.
the head waiter and the personnel when handling catering or events.
the hotel reception and the cleaning personnel or security.

Gastronomical establishments

The gastronomy industry is in dynamic development, with very intense competition. In addition, the recent time saw a drastic rise in the costs of operation of businesses related to the increase in energy prices. In many instances this means that in order to survive one has to maximise customer numbers, reduce service time and make sure no customer leaves before they are served. One of the methods to achieve this is to ensure hassle-free communication between employees.

Thanks to the bidirectional radio system one can reduce wait times and serve the customers in a timely manner. Bidirectional communication allows the teams quick coordination and reaction to customer needs. Customers can be difficult, hence before a problem is escalated the waiting staff can quickly react thanks to communication using the mGuide GST system.

Catering

Catering is a unique service in terms of work coordination. Efficient event service is key in this regard. Radio communication between the coordinator or personnel head and the persons actually serving the guests will make sure that the work will be done at the proper pace, with no customer having anything to complain about.

Hotel service

Efficient hotel guest service is a process that needs to take place discretely, behind the scenes. In order for this process to be efficient and failure-free, and the guests satisfied, the personnel – from the reception desk all the way to the cleaning staff and site security must be able to communicate with each other. This is where the bidirectional radio communications system mGuide GST comes into play, allowing all hotel employees efficient communication.

Components of the mGuide GST system

Mobile G1 radio station with loudspeaker and microphone, placed in the kitchen, at the serving desk or reception. The station may operate with a microphone on a flexible gooseneck – SM-01 – and the PTT switch may be foot-operated, without the need for a free hand – FS-01.
G2 pocket radio – very light and small, equipped with a lanyard eye and belt clip.

The system offers bidirectional half-duplex communication.

Accessories